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RMA - “Return Merchandise Authorization” Form

23.07.2015

In order to make the handling of returned goods smoother and more efficient,
we are introducing the RMA Form “Return Merchandise Authorization”.

Before returning goods to us you are requested to fill out and send us the RMA Form which can be
downloaded from our website, in the Assistance or Download Area, or requested to our offices.

This new procedure will be completed in only four simple steps:

  1. You may send the RMA Form to Alberici SpA by e-mail or fax (one form for each item)
  2. Our Service Staff will contact you for the necessary checks and to handle at best the matter
  3. Should it be necessary that we examine the goods, we will send you back your RMA Form
    marked by our written authorization (signed and stamped)
  4. The RMA Form(s) with our authorization must be enclosed with the item(s) returned.

To simplify and speed up the handling of the returned goods, we invite you to check the RMA Form
with care, and the instructions to fill it out.

Ask for information

Via Cà Bianca, 421
40024 Castel San Pietro Terme (BO)
Tel. +39 051 944300 / Fax +39 051 944594

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